FAQ
JDCM TrendZ
Frequently Asked Questions
Everything you need to know about shopping, wholesale, delivery, replacement and our services.
01 What is JDCM TrendZ?
JDCM TrendZ is a fashion retail and wholesale store offering Gents Wear, Ladies Wear and Kids Wear.
02 What does JDCM mean?
JDCM stands for Just, Design, Comfort and Modernity.
03 Do you sell retail and wholesale?
Yes. JDCM TrendZ offers both retail and wholesale purchasing.
04 What is the wholesale minimum?
The standard wholesale minimum is 12 eligible pieces.
05 Is Mix & Match available?
Yes. Mix & Match is available where specified for eligible products. The applicable products, sizes, colours or designs may vary.
06 What are the delivery charges?
Local delivery is currently structured as: 0–5 KM: FREE and 6 KM onwards: ₹100, subject to serviceability.
07 Do you offer 60-minute delivery?
Eligible in-stock local orders are targeted for delivery within 60 minutes during the 10:00 AM–7:00 PM delivery hours. This is a target and is not a guarantee.
08 Is 60-minute delivery available for every order?
No. It depends on product availability, location, order confirmation, rider availability and operational conditions.
09 Can I order after 7 PM?
Orders may be placed if the website accepts them. However, delivery may be scheduled for the next available delivery window.
10 What is AI Virtual Try-On?
AI Virtual Try-On is an AI-assisted visual preview that allows customers to upload a photo and virtually preview selected eligible products.
11 Is AI Try-On exact?
No. It is an approximate visual representation and does not guarantee actual fit, size, colour, fabric, drape or final appearance.
12 Can I replace a product?
Eligible products can be replaced according to the applicable JDCM TrendZ Replacement Policy.
13 Where is replacement done?
Standard replacement is handled at the JDCM TrendZ store. Home pickup is not part of the standard replacement service unless specifically approved.
14 Can I cancel my order?
Yes, depending on the stage of the order. Cancellation charges may apply after processing begins.
15 What is the cancellation charge?
A charge of up to 30% may apply after processing or packing begins, and up to 50% may apply after dispatch or when the order is Out for Delivery, subject to the applicable circumstances.
16 Can I get a refund?
JDCM TrendZ primarily follows a replacement-based model. Refunds may apply in eligible circumstances described in the Refund Policy.
17 Can wholesale customers use retail coupons?
Not unless the specific offer or promotion expressly permits wholesale customers to use it.
18 Where is JDCM TrendZ located?
JDCM TrendZ is located at Main Market, Bahadurgarh, Haryana.
19 How can I contact JDCM TrendZ?
You can call or WhatsApp us at 8586009466 / 7728982020 or email us at [INSERT OFFICIAL EMAIL].
20 Can I pick up my online order from the store?
Yes, Store Pickup may be available where enabled at checkout.
12+ Wholesale Pieces
0–5 KM Free Local Delivery
60 Min Targeted Delivery
10–7 Delivery Hours
Still Have Questions?
Our team is here to help with products, orders, wholesale enquiries and delivery.
Call: 8586009466 / 7728982020
Email: [INSERT OFFICIAL EMAIL]